As “sick customers” and “holding doors” cause the most train delay, I want to solve the problem from understanding the reason behind people’s behavior and design a public interface to pre-inform people before they hop on the subway. The aspects I took are from the previous project “Urban Fiction” – using data to understand behavior and solve problems, and the data is reference from the MTA Workshop. Also, interaction/information design to improve service efficiency and behavioral change is a potential direction of my thesis project.
My Quick Indie Project link is here.